Manual email handling
Requests are read, sorted, answered, and forwarded by hand.
Munich-based automation unit
AI Automation for Business
We build practical AI workflows that reduce manual emails, document processing, reporting, and internal admin work for growing companies.
The cost of manual operations
Your team is losing hours to repetitive work.
Copy/paste between systems
Teams move the same data from inboxes into CRM, ERP, sheets, and portals.
Document processing
Invoices, forms, contracts, and reports are checked line by line.
Slow reporting
Weekly status updates depend on manual exports and spreadsheet cleanup.
Repeated customer questions
Support teams answer the same topics from different channels every day.
Knowledge trapped in files
Critical information sits across documents, inboxes, and internal folders.
The practical answer
We turn manual workflows into operational infrastructure.
M24 Digital analyzes how work moves through your company, identifies repetitive decisions, and builds automation around the systems your teams already use.
Discover
Design
Integrate
Operate
Core services
Four focused automation tracks.
AI Email Automation
Automate repetitive inbox workflows, classify requests, draft replies, route messages, and extract structured data.
AI Document Processing
Extract information from PDFs, invoices, forms, contracts, and reports. Turn documents into structured workflows.
AI Customer Support Systems
Build AI-powered support assistants trained on company knowledge, FAQs, policies, and documentation.
Internal AI Agents
Create secure internal assistants that help teams search documents, generate reports, summarize information, and automate tasks.
Engineering backbone
Custom Software Behind the Automation
When no-code tools are not enough, we build backend systems, integrations, APIs, dashboards, and internal controls that make automation reliable.
Backend services and APIs
Connect inboxes, documents, ERP, CRM, and portals into one reliable process flow.
Operational dashboards and controls
Deploy exception queues, approval flows, and measurable operational service levels.
Integration-first workflow infrastructure
Include access control, audit trails, and monitoring from day one for enterprise reliability.
Automation examples
Concrete B2B use cases.
Implementation process
From workflow audit to working automation.
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01
Discover repetitive workflows
Map where teams lose time and where handoffs break down.
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02
Identify automation potential
Prioritize by impact, operational risk, and integration effort.
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03
Build a practical prototype
Validate with real inputs before committing to full rollout.
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04
Integrate existing tools
Connect inboxes, documents, CRM, ERP, sheets, and portals.
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05
Launch, monitor, improve
Maintain quality and optimize workflows over time.
Why M24 Digital
Technical credibility for companies that need execution.
M24 Digital is a Munich-based M24 Labs company built for teams that need deployed workflow automation, backend capability, and long-term maintenance.
Built by real software engineers
Automation projects are delivered by hands-on engineering teams.
In-house implementation
Architecture, integrations, rollout, and support are not outsourced.
Backend and integration capability
From API design to orchestration, we build the infrastructure behind outcomes.
Data-conscious architecture
Workflow design includes role-based access, data paths, and traceability.
Not only consulting
You get working software, deployed integrations, and long-term maintenance.
Initial engagement
AI Workflow Audit
Start with a focused workflow audit to identify where operational automation creates the highest business impact first.
Request an Audit- Identify repetitive workflows across email, documents, support, and reporting.
- Find concrete automation opportunities and integration requirements.
- Estimate manual effort reduction and operational efficiency gains.
- Prioritize a practical rollout path with clear implementation steps.
Start with one workflow
Ready to automate your repetitive workflows?
Book a strategy call and we will identify where workflow automation can save your company the most time.